Transform Your Garden Dreams Into Reality

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Privacy Policy

Effective Date: January 1, 2026

Information We Collect

We collect information you provide directly to us, such as when you contact us for gardening services, request consultations, or subscribe to our newsletter. This may include your name, email address, phone number, property address, and details about your gardening needs.

How We Use Your Information

We use the information we collect to:

• Provide and improve our gardening services
• Communicate with you about appointments and services
• Send you gardening tips and seasonal maintenance reminders
• Respond to your inquiries and provide customer support

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this privacy policy or as required by law.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Contact Us

If you have questions about this privacy policy, please contact us at [email protected] or call (773) 284-7395.

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Terms of Service

Effective Date: January 1, 2026

Service Agreement

By engaging The Professional Planter for gardening services, you agree to these terms of service. Our services include garden design, installation, maintenance, plant care, and related horticultural services.

Payment Terms

Payment is due upon completion of services unless otherwise agreed in writing. We accept cash, check, and major credit cards. Late payments may incur additional fees.

Service Limitations

While we strive to provide the highest quality gardening services, plant health and growth depend on many factors including weather, soil conditions, and ongoing care. We cannot guarantee specific outcomes but will work diligently to achieve the best possible results.

Liability

Our liability is limited to the cost of services provided. We maintain appropriate insurance coverage and will address any property damage caused by our negligence.

Cancellation Policy

Service appointments may be cancelled with 24 hours notice. Emergency weather conditions may require rescheduling of outdoor services.

Contact Information

For questions about these terms, contact us at [email protected] or (773) 284-7395.

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Disclaimer

Effective Date: January 1, 2026

Professional Services

The Professional Planter provides gardening and landscaping services based on horticultural best practices and local expertise. However, gardening involves natural processes that cannot be completely controlled or predicted.

Plant Health and Survival

While we select appropriate plants and provide proper installation and care instructions, plant survival depends on many factors including weather conditions, soil quality, watering practices, and ongoing maintenance. We cannot guarantee plant survival beyond our direct care period.

Weather and Environmental Factors

Chicago's climate presents unique challenges for gardening. Extreme weather events, seasonal changes, and environmental factors beyond our control may affect plant health and garden appearance.

Property Conditions

We assess property conditions to the best of our ability, but hidden issues such as underground utilities, poor drainage, or soil contamination may affect service delivery and outcomes.

Recommendations and Advice

Our gardening recommendations are based on professional experience and current horticultural knowledge. Results may vary based on individual property conditions and maintenance practices.

Questions

For clarification on any disclaimer items, please contact us at [email protected] or (773) 284-7395.